Get a copy of your data, or delete your account
A copy of your data
Ask from account settings in the game. We email you a link and it downloads everything as a JSON file. The link works once and expires after 48 hours, and it goes to your address rather than back to the browser that asked, so a signed-in session somebody else is using cannot collect it.
Deleting your account
Also from account settings in the game. Deleting removes or scrambles the information that identifies you. It cannot be undone, and we cannot bring a deleted account back.
The privacy policy is the full version: what we keep, for how long, and why. For anything that needs a person, open a ticket.
Did this not solve it?
Open a ticket and tell us what you tried. You can sign in with your RiftArmada account even if the game will not start. contact@riftarmada.com
Open a ticket