Will my progress be wiped?
The RiftArmada open beta starts on November 6. Until then, and through the beta, the economy, the ladder and the maps are still changing underneath you. Any character, any level, and any amount of Credits, Rift Crystal or gear can be reset before launch.
We will announce a wipe in advance where we can. We cannot promise that every one will be announced, and we cannot promise to restore anything afterwards. The beta page is the full version of this and it is the one that stays current.
A wipe is not a support issue and a ticket cannot undo one. If something disappeared and there was no wipe, that is a bug and worth reporting.
Did this not solve it?
Open a ticket and tell us what you tried. You can sign in with your RiftArmada account even if the game will not start. contact@riftarmada.com
Open a ticket