I never got the verification email
Verifying your address is not a gate on playing. An unverified pilot flies normally. What it gates is moving the account to a different email address later, which is only meaningful if you can read the old one.
Get a new one
- Check the spam or junk folder, and search for the sender rather than the subject.
- In the game, open Settings. It shows whether your address is verified and lets you send the mail again.
- If the address you registered with has a typo in it, that mail can never arrive. Open a ticket and tell us both addresses: the one you meant and the one you typed.
We send a limited number of these per hour per account, so asking repeatedly in the same minute will not make one arrive faster.
Did this not solve it?
Open a ticket and tell us what you tried. You can sign in with your RiftArmada account even if the game will not start. contact@riftarmada.com
Open a ticket